Application of Business Process Management in the Libyan International Medical University: History and Development

Abstract

Business Process Management (BPM) as a management discipline has become crucial for organizations to be competitive and also an important area of research for many business organizations. The need for employees with skills and knowledge in business process management, as organizations develop their processes through modeling, simulation, implementation and continuous improvement may require an appropriate workforce to develop people with knowledge and expertise such as business process modelers, analysts, designers and implementers etc. This places a great demand on higher education institutions to provide these competencies by teaching business process management to their students. It has become necessary to develop educational approaches that actually allow for effective BPM teaching. Furthermore, to provide high-quality education and research, the universities themselves may take advantage of Business Process Management. Due to the emergence of BPM a number of higher education institutions around the world have begun implementing BPM over the past few decades. However, the number of institutions that offer specialized education on BPM in a systematic and in-depth manner is rare compared to other disciplines. This paper presents a business process management project at the Libyan International Medical University (LIMU) for the purpose of digital transformation from a functional management system to a business process management system. We will present the project from its inception, the process of selecting trainees, the stages of development they have gone through and the current stage of the project. In general, the selected trainees have achieved high levels of learning using the assisted self-learning method